lost my income because an app couldn't recognize my face

I was working as a delivery driver, and everything was fine until the app kept failing to recognize my face.

I tried verifying my identity multiple times, but it kept rejecting me. Eventually, I lost access to the platform and couldn’t work anymore.

Imagine depending on an app to make a living, then suddenly being locked out because of a facial recognition system.

I felt like nobody was listening.

Has technology ever treated you unfairly?